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Key Telephone Features Call Forwarding
Revised April 2000 DBS 824-3.0/3.2-700 3-13
defined in permanent call forwarding.
The following types of incoming trunk calls follow permanent call forward
settings:
- Direct trunk calls
- Transferred trunk calls.
• Voice calls do not forward when Call Forwarding--No Answer is used.
• If several calls arrive at once at an extension set for Call Forwarding-No
Answer, all of the calls will be queued. (The timing for each call begins
with the ringing tone.)
• Extensions for which Call Forwarding to an external number has been set
cannot
:
- Be in the middle of an outside call when the feature is activated.
- Have a toll restriction setting that prohibits outside calls.
• To forward to an outside number, the number must be pre-programmed in
personal or system speed dialing. Forwarding to an outside number
requires use of pooled access trunks (Dial 9, 81 - 86). However, Dial 9 is
not available when using Least Cost Routing mode.
• Calls can be forwarded to a third-party voice mail using the “Call Forward
ID Code” described on page 1-12.
• In order for an extension to be permanently call forwarded to the pilot
number of a hunt group, the hunt group pilot number must be 244 or
above. For example, if extension 200 is assigned as the pilot number of a
hunt group, hunting will work properly when 200 is dialed. However,
permanent call forwarding will not work for any extension that is
permanently call forwarded to the hunt group pilot number.