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Key Telephone Features Offhook Voice Announce (OHVA)
Revised April 2000 DBS 824-3.0/3.2-700 3-61
To transfer a call using OHVA
1. Press the
HOLD
key to place the call to be transferred on hold.
2. Dial the number of the extension to which the call will be transferred.
If the extension is already engaged in a call, your phone issues busy tone.
3. Press “5” and announce the call to be transferred.
If the transferred call is not accepted by the called extension, press the
FLASH
key to cancel the transfer.
If the transferred call is accepted, and Onhook Transfer is enabled for
your extension, hang up.
If Onhook Transfer is not enabled, press
PROG
and then hang up.
Note:
Attendant console phones transfer by pressing the
RELEASE
key.
To answer a call after it has been announced using OHVA:
1. Replace the handset.
Your extension rings.
2. Pick up the handset.
Related Programming
• FF1 (System): Extension Class of Service Setting
• FF3 (Extension): Extension Class of Service Assignment
• FF3 (Extension): Call Waiting/OHVA
Considerations
• The held call is transferred as soon as the extension sending the OHVA
hangs up.
• If the transferred call is not answered immediately, it will queue for a set
time limit, then return to the extension sending the OHVA. (The recall
time can be set in the Transfer-Recall Timer.)
• When receiving an OHVA, an extension’s Talk Back key’s LED will flash
red. When the Talk Back key is pressed to answer an OHVA, the LED will
flash green.