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Revised April 2000
DBS 824-3.0/3.2-700
C-1
Appendix C: 3.1 Feature Update
CAUTION: When using the “Call Record” feature in some states it is illegal to record
telephone communications without the consent of all parties. In other states, it is illegal
to record without the consent of one party. These laws do not make the Call Record
feature on a telephone system illegal. Before activating this feature, please check
applicable state and federal laws.
CPC-M Version 3.1 adds support for the “Call Record” feature available with PanaVOICE
™
Voice
Mail systems. In addition, several quality improvements are incorporated in Version 3.1.
Thoroughly review this appendix when using the DBS 824 to make sure you understand the
enhancements provided with this software release.
Call Record
Requires PanaVOICE equipped with Software Version 2.1 (Q32136) or later.
Description
The call record feature allows a user to record a trunk conversation at the press of
preassigned
Call Record
FF key. The conversation is saved to the user’s voice
mail box.
Operation
To record a trunk call:
To record a trunk call, press the
Call Record
key. The LED flashes while the
connection to the Voice Mail recording port is being established. This may take
a few seconds. When recording begins, the LED lights solid, “
Recording”
appears on the display, and the audio message “Recording” is heard by both
parties.
If call record cannot be established (no voice mail port available, no conference
circuit available, etc.), the LED extinguishes and a double splash tone is emits.
Recording continues until you hang up, you press the
Call Record
key again, or
PanaVOICE stops recording due to a PanaVOICE time-out, lack of space, etc.
In the event PanaVOICE stops recording during a conversation, a beep tone is
emitted, the LED extinguishes and “
Recording”
disappears from the display.
If the outside party hangs up first, you may continue recording call follow-up
information.
To retrieve a records:
Once the call recording is complete, the recording is stored in your voice mail
box as a new voice mail message.