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T|X Handheld 627
CHAPTER 29 Common Questions
When someone beams information to my handheld, it doesn‘t
receive the info.
• If you are receiving info from another Palm Powered handheld, confirm that your handheld and
the other handheld are 4 to 39 inches (approximately ten centimeters to one meter) apart and
that the path between the two handhelds is clear of obstacles. Beaming distances to other
handhelds with an IR port may be different.
• Are you reading your handheld in landscape mode? If so, is the IR port pointing away from the
sending handheld?
• Move your handheld closer to the sending handheld.
• Make sure your handheld has beam receive enabled
.
• Perform a soft reset
on both your handheld and the beaming handheld.
When someone beams information to my handheld, I get a message
telling me it is out of memory.
• Your handheld requires at least twice the amount of memory available as the info you are
receiving. For example, if you are receiving a 30KB application, you must have at least 60KB
free.
• Purge old Calendar events
and delete unused or unnecessary applications.
I cannot send information to another Bluetooth handheld.
• Make sure that Bluetooth communication is enabled on both your handheld and the other
handheld.
• Make sure that the receiving handheld has a compatible Bluetooth application installed.
• The receiving handheld must be within range of your handheld, approximately 25 to 30 feet
(eight to ten meters).