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T|X Handheld 614
CHAPTER 29 Common Questions
I can’t synchronize my handheld with Microsoft Outlook.
WINDOWS ONLY
If you choose to synchronize your handheld with Outlook, information from Contacts,
Calendar, Tasks, and Memos is synchronized with info in Outlook. Other information, such as
photos and notes, is synchronized with info in Palm Desktop software.
• Click the HotSync manager icon and select Custom. Check the following:
• Make sure that you have the correct username selected from the drop-down list.
• Make sure that the applications you want are set to synchronize the files. If not, select
each application, click Change, and then choose Synchronize the files.
• Make sure that the correct application name is selected. For example, the older version of
Calendar was called Date Book. If you upgraded from an older handheld, make sure
that Calendar is set to Synchronize the files, and Date Book is set to Do Nothing.
For any of the above changes to become permanent settings, check the Set as default
box. Otherwise, it applies during the next synchronization only.
• Be sure that the application you want is installed. Reinstall the HotSync manager and make
sure that the application is selected.
• Reinstall Palm Desktop software and select the option to synchronize with Microsoft Outlook.
I can’t synchronize wirelessly using my handheld’s Bluetooth
technology.
• Make sure that the HotSync manager is running on your desktop computer. The HotSync
manager icon must appear in the taskbar in the lower-right corner of your screen.
• Click the HotSync manager icon and verify that there is a checkmark next to Local.
NOTE
NOTE