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Group Call Pickup
DSX Feature Handbook Features ◆ 79
Features
Group Call Pickup
Description
Group Call Pickup allows an extension user to answer a call ringing an extension in their assigned Pickup
Group. This permits co-workers in the same Pickup Group to easily answer each other’s ringing calls. The
user can intercept the ringing call by dialing a code or pressing a programmed Group Call Pickup key. The
system has a maximum of eight Pickup Groups, with an unlimited number of extensions in each group.
However, an extension can be a member of only one pickup group.
Group Call Pickup can answer the following types of calls:
❥ Ringing Intercom calls
❥ Transferred calls
❥ Direct Inward Lines
❥ Calls on lines assigned to the Pickup Group
To simplify picking up calls, an extension can have Feature Keys assigned as Group Call Pickup keys. There
are three types of Group Call Pickup keys: immediate ring, no ring (lamp only), or delayed ring.
Operation
User Programmable Feature
Easily answer a call ringing your Pickup Group, even if you don’t know which extension is ringing.
Answering a Pickup Group Call
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To answer a call ringing a phone in your Pickup Group:
1.
Lift the handset.
2.
Do one of the following.
a.
Press the flashing Group Call Pickup key.
b.
Press INTERCOM and dial *#.
Changing the Group Call Pickup Key Ringing
Feature Mnemonic Operation Access Level
Group Call Pickup
#RA (#72)
#RAP
+ Group Call Pickup key repeatedly to select ring-
ing mode + SPEAKER to exit.
• Call Coverage Keys flash as follows:
- Lamp only = On red
- Immediate ring = On green
- Delay ring = Fast flash green.
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