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Call Coverage Keys
20 ◆ Features DSX Feature Handbook
Operation
User Programmable Feature
Answering Call Coverage Keys
[Super Display Soft Key] - [Keyset Soft Key]
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To answer a call ringing or flashing a Call Coverage key:
1.
Press the flashing Call Coverage key.
Using Call Coverage Keys to Place Calls
[Super Display Soft Key] - [Keyset Soft Key]
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To place a call from an idle Call Coverage key to the covered extension:
1.
Press the Call Coverage key.
• You hear two beeps or Intercom ringing.
2.
Speak with the co-worker at the covered extension.
• The Call Coverage key lights green while you are connected.
Using Call Coverage Keys to Transfer Calls
[Super Display Soft Key] - [Keyset Soft Key]
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To Transfer your call using a Call Coverage key:
1.
Do not hang up.
2.
Press TRANSFER.
3.
Press your Call Coverage key.
4.
Do one of the following.
a.
Announce the call to make a Screened Transfer.
• Hang up if your co-worker accepts the call.
b.
Hang up to send the call through as an Unscreened Transfer.
c.
Press the flashing line key to return to the call if your co-worker doesn’t want it.
5.
When you Transfer a call, it will recall to you if it is unanswered at the destination. If you don’t answer the recall, it
diverts to Key Ring.
Setting Call Coverage Key Ringing
Feature Mnemonic Operation Access Level
Feature Key Ringing
#RA (#72)
#RAC
+ Call Coverage key repeatedly to select ringing
mode +
SPEAKER to exit.
• Call Coverage keys flash as follows:
- Lamp only = On red
- Immediate ring = On green
- Delay ring = Fast flash green.
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