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Tandem Calls / Unsupervised Conference
158 ◆ Features DSX Feature Handbook
Disconnecting a Tandem Call
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To disconnect a tandem call (using Forced Line Disconnect):
1.
Do one of the following.
a.
Press the line key for the busy line.
b.
Press INTERCOM and dial the line’s Direct Line Access code (e.g., 101 for line 1).
• See Direct Line Access (page 43) for more.
2.
Dial # to disconnect the Tandem Call.
Barging in on a Tandem Call
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To Barge In on a Tandem Call:
1.
Do one of the following.
a.
Press the line key for the busy line.
b.
Press INTERCOM and dial the line’s Direct Line Access code (e.g., 101 for line 1).
• See Direct Line Access (page 43) for more.
2.
Dial 4.
• You hear two beeps and you join the Tandem Call.
To place a Tandem Call on Hold (after Barging In):
1.
Press HOLD.
• The tandem callers hear Music On Hold (if installed) while they wait on Hold.
• While on Hold, the tandem callers cannot talk to each other.
To rejoin a Tandem Call you have Placed on Hold:
1.
Press CONF.
Setting up a Tandem Call at a Single Line Telephone
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To set up a Tandem Call at a single line telephone:
1.
Establish an outside call.
2.
Hookflash and establish another outside call.
3.
Hookflash and dial #10 to set up a three-way Conference.
4.
Hang up.
• If the outside parties disconnect, the lines you selected or your extension does not have Tandem Call capability.