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Call Waiting / Camp-On
28 ◆ Features DSX Feature Handbook
Call Waiting / Camp-On
Description
With Call Waiting, an extension user may call a busy extension and wait in line (Camp-On) without hanging
up. When the user Camps-On (by dialing 2), the system signals the busy extension with two beeps indicating
the first waiting call. (The busy extension can be on a handset or Handsfree call.) The call goes through when
the extension becomes free.
If an extension has more than one caller waiting, they queue on a first-in/first-out basis (FIFO). The exten-
sion will not hear Camp-On beeps for additional waiting calls.
Off-Hook Signaling also alerts the user when unanswered calls are waiting to get through. Turn to Off-Hook
Signaling (page 114) for more.
The following chart shows when the two types of Off-Hook Signaling occur. Note that Camp-On tones occur
for an extension when they are the exclusive recipient of the call (such as a DIL).
Operation
Call Waiting helps busy extension users know when they have additional waiting calls. It also
lets callers wait in line for a busy extension without being forgotten.
Off-Hook Ringing Camp-On Tones
Key Ring Yes No
Transferred Outside Call Yes Yes
Direct Inward Line Yes Yes
Transfer from voice mail (UTRF) Yes Yes
Call Coverage Key Yes No
Group Call Pickup Key Yes No
Camp-On to a Busy Extension
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To Camp-On to a busy extension:
1.
Call the busy extension.
• Listen for busy or busy/ring tone.
• With IntraMail installed, you will hear a voice prompt first.
2.
Dial 2 but do not hang up.
• If you hang up, the system converts your Camp-On to a Callback.
3.
When your co-worker hangs up their initial call, you hear:
• Ringback as their telephone rings.
• Your co-worker’s voice when they answer.