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Central Office Calls, Placing
DSX Feature Handbook Features ◆ 33
Features
Central Office Calls, Placing
Description
The system provides flexibility in the way each extension user can place outgoing calls. A user can place a
call by:
❥ Pressing a Line Key
Any keyset can have line keys for one-touch access to specific lines.
- See Line Keys on page 100 for more.
❥ Pressing a Loop Key
Loop Keys provide a user with one-touch access to the assigned Loop Group. Loop Groups can consist
of one or more Line Groups.
- See Loop Keys on page 103 for more.
❥ Using Line Dial-Up
With Line Dial-Up, a user can select a specific line by pressing INTERCOM and dialing the Line
Dial-Up code (#9) followed by the line number (1-64).
❥ Using Direct Line Access
Direct Line Access allows a user to access a line by pressing INTERCOM and dialing the line’s exten-
sion number (e.g., 101 for line 1, 102 for line 2. etc.).
- See Direct Line Access on page 43 for more.
❥
Dialing a Line Group Access Code
User’s can also place outside calls by pressing
INTERCOM
and dialing a Line Group Access Code (90-98).
- See Line Groups on page 99 for more.
❥ Line Group Routing
If the system has Line Group Routing enabled, user’s get the first available line when they press INTER-
COM
and dial 9.
- See Line Group Routing on page 98 for more.
Store and Forward
Store and Forward is an alternate method of placing outside calls in which the system stores (“collects”) the
digits a user dials, waits for the user to finish dialing, and then redials the digits on the selected line. Store
and forward provides Intercom dial tone to the caller as soon as they dial a line access code or press a loop
key, similar to conventional ARS operation. When the user has completed dialing, the system will dial out
the call over the connected line after 6 seconds or when the user dials #. Store and Forward can also be an
advantage when connected to a T1 service that does not provide line dial tone.
Post dialing for Store and Forward calls is also available. After a user dials using Store and Forward, they
can manually dial additional digits. The normal post dialing soft keys (such as
AUTO REDIAL [ALND] for
Auto Redial) are also enabled.
❥ Store and Forward does not apply to line keys, Direct Line Access, or line dial up (i.e., #9 plus the line
number).
❥ You can use Account Codes with Store and Forward enabled (see Operation below).
Customize the call placing options to meet the site requirements and each individual’s needs.