Intercom
DSX Feature Handbook Features ◆ 93
Features
Intercom
Description
Intercom gives extension users access to other extensions. This provides the system with complete internal
calling capability.
Handsfree Answerback and Forced Intercom Ringing
Handsfree Answerback permits an extension user to respond to a voice-announced Intercom call by speak-
ing toward the phone, without lifting the handset. Like Handsfree, this is a convenience for workers who
don’t have a free hand to pick up the handset. Incoming Intercom calls alert with two beeps if the extension
has Handsfree Answerback — a single beep if it does not.
Forced Intercom Ringing causes an Intercom call to ring the destination extension. You can enable Forced
Intercom Ringing system-wide (for all extensions), or a user can dial a code to have their Intercom call ring
the destination.
For more on setting up Handsfree Answerback and Forced Intercom Ringing, see Handsfree and Handsfree
Answerback (page 83) for more.
Operation
User Programmable Feature
Use Intercom to call any co-worker.
Placing and Answering Intercom Calls
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To place an Intercom call:
1.
Lift handset and press INTERCOM.
2.
Dial your co-worker’s extension number (300-427).
• To call the operator, dial the operator’s extension number or dial 0 or 01-04 (depending on your system setup).
• If your call voice-announces the destination, you can dial 1 to force the call to ring.
To answer an intercom call:
1.
Do one of the following
a.
If you hear two beeps (your phone has Handsfree Answerback):
• Speak toward the phone.
OR
• Lift handset for privacy.
b.
If you hear one beep (your phone does not have Handsfree Answerback):
• Lift the handset for privacy.
c.
If you hear ringing, lift the handset.
Setting Up Incoming Voice Announcements
Feature Mnemonic Operation Access Level
Intercom
#VA (#82)
#VA
+ V for voice ann. or R for ring + SPEAKER to exit. 3-5