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Transfer
DSX Feature Handbook Features ◆ 161
Features
Transfer
Description
Transfer permits an extension user to send (i.e., extend) an active call to any other extension in the system,
a Ring Group, UCD Group or voice mail. With Transfer, any extension user can quickly send a call to the
desired co-worker. A call a user transfers automatically recalls if not picked up at the destination exten-
sion. If a transferred outside call is still unanswered, the call diverts to Key Ring. This assures that users do
not lose or inadvertently abandon their transfers. An extension user can Transfer both outside calls and
Intercom calls.
The system allows the following types of transfers:
❥ Screened Transfer
The transferring user announces the call to the destination before hanging up.
❥ Unscreened Transfer
The transferring party extends the call without an announcement.
Distinctive Flash Rate on Recall
Transfer recall features a distinctive flash rate for line keys (see the chart below). This allows the keyset
extension user to easily differentiate new calls that are ringing from transferred calls that are recalling.
Transfer Recall Display
The Transfer recall display occurs as the call is ringing the extension that initially transferred it as well as
after the call diverts to Key Ring. It identifies:
❥ The type of call recalling the extension.
❥ The extension to which the call was initially transferred.
Handsfree Transfer
Handsfree Transfer allows an extension user to Transfer an outside call directly to a co-worker’s speakerphone.
Hotline Automatic Transfer
With Hotline Automatic Transfer, the extension can Transfer their call to a co-worker just by pressing their
Hotline key and hanging up. Without Hotline Automatic Transfer, the user must press
TRANSFER before
pressing the Hotline key. If the user frequently uses their Hotline key for one-button Transfer to co-workers,
Hotline Automatic Transfer is recommended. If the user prefers to consult with their Hotline partner rather
than Transfer, disabling Hotline Automatic Transfer would be helpful.
• Pressing TRANSFER + Call Coverage Key can Transfer a call to an uninstalled extension’s mailbox
(if the mailbox is enabled).
• Pressing a Hotline key can also Transfer a call to an uninstalled extension’s mailbox (if the mailbox is
enabled).
Send the outside call you are on to a co-worker.
Distinctive Flash Rate on Transfer Recall
For this type of call: You see this flash rate:
Call that you transferred
Slow Flash (red)
Call that you initially transferred
recalling your phone
Double Wink On (green)