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About Your 5230 IP Appliance
Revision B 5
User Types
There are two basic user types:
• Desk Phone user (stationary user): Has a dedicated phone at their desk. Calls to that
user’s extension number always ring at that phone.
• Hot Desk user (mobile user): Has a dedicated extension number, but no dedicated
phone. When a Hot Desk user logs in a hot desk-enabled phone, all calls to that user
ring at that phone, until the user logs out. In effect, that phone becomes the user’s
phone, with all the user’s personal features enabled. See “Using a Hot Desk Phone”
on page 14 for more information.
Both types of users can also be Guest Users on any 5230 IP Appliance other than their
own, or on which they are not logged on. Guest users can only use the extension number
and features programmed on the set they are using, and cannot change any of the phone’s
settings (display language, etc.). Unless this set has their extension number as a line
appearance, calls to guest users will not ring on this phone.
See “User Type Settings” on page 13 for information on setting your user type.
Documentation
The following customer documentation is available for the 5230 IP Appliance:
• Installation Guide (part number 56003848). Shipped with the 5230 IP Appliance. You
can order additional copies from your Mitel Networks distributor.
• User Guide (this document). You can download additional PDF copies from the Mitel
Networks web site (see instructions below).
• Quick Reference Card. You can download additional PDF copies from the Mitel
Networks web site (see instructions below).
• Online Help. Installed on the PDA with the 5230 IP Appliance Applications. You can
access it via the Start menu like the rest of the Help files on your PDA.
To download user documentation from the Mitel Networks web site
1. With your favorite browser, go to www.mitel.com.
2. Bring your cursor over the word Support, and select Documentation Library.
3. In the drop-down list, select User Guides.
4. Download the desired document (see your browser help for instructions on
downloading files from a web site).
Note: If you are viewing an electronic version of this document, and have a connection
to the internet, click anywhere in this paragraph to access the Mitel Networks end
user documentation web site.