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Using the Terminal
TRANSFER
<5E Custom, 5E NI,
and DMS NI2>
Transfers a call
to another
phone
You can use the DROP button repeatedly until you
have dropped everyone but the participant of the
original two-party call. To end the call, hang up
normally. <DMS-100>
Warning: Pressing DROP at the end of a
conference call drops both participants.
Transfer is a network-based feature that you must
subscribe to from your telephone company.
To transfer a call, follow these steps:
1. Press TRAN while on an active call.
The LED of the CA in use flashes red; the called or
calling party is automatically placed on hold.
An idle CA is selected. Its LED lights steady red and
a dial tone sounds.
2. Dial the third party.
3. Once connected, announce the transfer to the
person who answers and converse privately.
4. Press TRAN again, and hang up.
The third party, just called, is connected to the
party held for transfer. You are dropped from
the call, and the other two parties remain
connected.
Notes: A “blind” transfer is one in which you
do not talk to the person you are transferring
the call to. To perform a blind transfer, wait
for the person’s phone to ring, press the TRAN
key, and hang up.
If no one answers the destination number,
hang up. Press the SPKR button, the Switch
Hook, or, on a 5ESS switch, press DROP. Then
press the CA holding the original call. This
cancels the attempted transfer and returns
you to the call.