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User Button Mapping 75
Button Mapping
Notes
The following notes apply to user button mapping.
■ Button Type Functions — Not all button type functions are available
on all models of telephones.
■ Priority and Number Fields — The use of Priority and Number fields
for button mapping depend on the selected button type function.
These fields are applicable where noted in
Table 8.
■ Ring Field — The Ring field used for button mapping allows you to
enable and disable ringing for a lone appearance button and to set
delayed ringing patterns. (See “Delayed Ringing” below.)
■ Busy Lamp/Speed Dial — A Busy Lamp/Speed Dial button is an
Access button where the Type field is set to Line/Extension and the
button is mapped so that it can function as a Speed Dial. When you
press the Busy Lamp/Speed Dial button, you dial the mapped
extension. When the other extension is in use, the lamp lights on your
telephone. For how to configure a Busy Lamp/Speed Dial button, see
“Line/Extension” in
Table 8.
■ Button Labels — You can use the NBX LabelMaker utility available
through the NBX NetSet utility to create and print labels for the
buttons on your telephone.
■ Delayed Ringing — The administrator can define a “ringing
progression” for a line mapped to multiple telephones. For example a
call could ring immediately at telephone 1, begin ringing at telephone
2 after 4 rings, and then begin ringing at telephone 3 after 8 rings.
Any of the telephones can pick up the call at any time, even if it has
not yet started ringing at a particular telephone.
Transfer Press this button to transfer a caller to an internal extension
or an external telephone number.
“Transferring a Call” in
Chapter 5
WhisperPage Press this button and when prompted, enter the extension
to initiate a WhisperPage session.
“WhisperPage” in Chapter 7
Wrap-Up Time Press this button to activate the ACD Wrap-Up Time
session if this feature has been enabled by the ACD
administrator. You can extend the Wrap-Up Time session
duration by using the Extend Wrap-up Time feature.
“Wrap-Up Time” in Chapter 7
Xfer Vmail Press this button to transfer a caller directly to another
person’s mailbox.
“Direct Mail Transfer” in
Chapter 5
Table 8 User Button Mappings (continued)
Function Button Description For more information, see