Filter
Top Products
Complement Attendant Software 135
Table 12 describes the main elements of the Complement Attendant
Software screens.
Tab le 12 Elements of the Complement Attendant Screens
Element Purpose
Command Buttons The buttons on the main screen provide a quick and easy way
to perform the various system functions. There are several
function buttons that are displayed above the Call List on the
main screen. The behavior of these buttons is context
sensitive. This means that depending on the state of the calls
that are being controlled by the CAS software, certain buttons
may be enabled or disabled and the operation that a button
performs may also change. For example, the Answer button is
only enabled if there is an incoming call. If there is a call active
the Answer button will appear as a Release button and
pressing it will terminate the call.
Call List The Call List is located at the top of the main window directly
below the main menu. The Call List provides caller ID
information (name and number), call status, and call duration
for all of the calls that are currently present on your phone.
There can be more than one call shown in the call list. The
number of calls in the list corresponds to the number of calls
that currently exist on your phone. The maximum number of
calls that can be displayed in the call list is dependent on the
number of access lines that are assigned to your phone. By
default the number of lines is three.
Directory List The tabs on the Directory List provide a quick and easy way to
organize the names in the directory. There are three different
tabs that can be used to create different views of the
directory.
Main Directory tab
Lists all of the directory entries except for those that have been
added to the hidden list.
Quick List tab
Lists the directory entries that have been added to the Quick
List. The Quick List gives you the ability to put frequently called
users into a separate, easily searchable list.
Hidden List tab
Lists the directory entries that have been added to the Hidden
List.
Search Field The Search field provides the extension number and name of
the person selected in the directory.
Dial Button Click to dial a selected number to place an outgoing call.