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148 INDEX
3105 Attendant Console 131
call permissions
applying yours to another telephone 87
introduction 87
mapping a button 73
call pickup
directed 95
directed (feature code) 126
group 95
group (feature code) 126
introduction 95
problem 145
call privacy 105
enabling/disabling by the NBX administrator 105
on/off (feature code) 126
toggle on/off 106
call toggle (feature code) 126
Call Toggle button
2101 Basic Telephone 27
managing incoming calls 46
caller ID
identity restriction 93
restricting on outbound calls 93
restriction (CLIR-ALL) (feature code) 126
calling groups
and the Do Not Disturb feature 85
overview 95
sample configuration 101
Calling Line Identity Restriction (CLIR) 93
camp on
button mapping 71
direct 64
direct (feature code) 126
example of direct 63
example of with call transfer 62
initiating with call transfer 63
introduction 62
with call transfer (feature code) 126
CAS 134
change agent (supervisory monitoring) 105
Class of Service (CoS) override 87
Class of Service Override
mapping a button 73
cleaning telephones 143
CLIR 93
CLIR-All
button mapping 71
CLIR-Next
button mapping 71
coaching 104
codes
account and billing 92
feature codes 123
NBX Feature Codes Guide 9
Complement Attendant Software (CAS)
computer screens and tabs 135
features 134
introduction 129
keyboard shortcuts 136
conference calls
add (feature code) 126
adding parties 60
drop (feature code) 126
dropping last party 61
introduction 60
configurable operators 112
confirmation tone 123
connecting a headset
general 88
connecting telephones 70, 143
caution, RJ-45 versus RJ-11 jacks 138
electrical power 137
conventions, documentation 10
CoS override (feature code) 126
creating voice mail messages 36
customer (supervisory monitoring) 103
D
delayed ringing 119
dial tone 123
troubleshooting a 3Com Telephone 144
dialing calls
other methods 49
redial 50
release with headset 88
switching from pulse to tone 119
direct camp on 63, 64
direct mail transfer
feature code 126
overview 60
Direct Mail Transfer button
1105 Attendant Console 133
3105 Attendant Console 131
directed call pickup 95
display panel
2101 Basic Telephone 26
3101 and 3101SP Basic Telephones 20
call logs, user directory, and speed dial lists 47
icons, 2101 Basic Telephone 28
Do Not Disturb
feature code 126
Do Not Disturb Feature
and call forwarding 55
Do Not Disturb feature 85
dual tone multi-frequency (DTMF) dialing 119