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62 CHAPTER 5: STANDARD FEATURES
More About
Conference Calls
■ To place your part of a conference call on hold, press the Hold or
button. The other parties can talk among themselves, but they cannot
hear you. Music on Hold does not play when a conference call is on
hold.
■ To transfer a conference call to another telephone, press the Transfer
button. Dial the number to which you want to transfer the call,
announce to the recipient (optionally) that you are transferring a
conference call, and then press the Transfer button again.
■ All of the conferenced parties are transferred except yourself.
■ Your ability to drop the last person that you added to the
conference is transferred to the person who accepts the transfer.
Using Camp On Camp On allows you to queue a transferred call on to an NBX destination
extension that is already in use. When the destination extension becomes
available, the system automatically rings that extension.
While a call is camped on, the caller hears either Music On Transfer (MOT)
or silence if no music is provided. The destination extension becomes
available when the user ends the current call or puts the current call on
Hold.
You initiate a Camp On call through Feature code 468 or a programmed
system access button depending on the type of NBX telephone you have
and how it is configured.
Examples 1 and 2 show two different ways for a user to initiate Camp
On.
Example 1: Camp On With Call Transfer
The user at extension 1001 calls the user at extension 1002, who then
transfers the call to extension 1003. But the user at extension 1003 is on
another call. (The display panel of the extension 1002 telephone shows
“On Another Call.”) So the user at extension 1002 initiates the Camp On
call, and then hangs up. The user at extension 1001 remains on hold
while the user at extension 1003 hears a tone that indicates a caller is
camped on. As soon as extension 1003 is available, extension 1003 rings
with a call from extension 1001.
In this example, the user at extension 1002 initiates Camp On after
initiating a screened call transfer.