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46 CHAPTER 5: STANDARD FEATURES
number of times that your telephone rings before the call is forwarded or
to specify where you want the call to go, see
“Forwarding Incoming
Calls” later in this chapter.
Caller ID The display panel on your 3Com telephone shows the name and
extension of an internal caller. For an external caller, if your organization
purchases Caller ID service from your telephone company and if the
external caller allows Caller ID information to be broadcast, the display
panel shows the external caller’s name and telephone number.
Answering a
Second
Call
On 3Com 3101 and 3101SP Basic Telephones, when a new call arrives
while you are on a call:
1 Press to put the current call on hold.
2 Press the Access button for the line on which the new call is arriving.
3 To return to the earlier call, hang up the new call, or put it on hold, or
transfer it, and then press the Access button for the original call.
On the 3Com 2101 Basic Telephone, use Table 7 to manage the two
lines.
Tab le 7 Managing Multiple Calls on the 3Com 2101 Basic Telephone
Line A Line B How to Manage New Calls
Active call Ringing To answer the incoming call, press Call Toggle. (If
you do not answer, the system sends the second call
to your call coverage point.)
Active call On hold To toggle to the call that is on hold, press Call
Toggle. To return to the first call, press Call Toggle.
On hold Ringing If you have placed one call on hold:
■ And you do not hang up the handset, and the
other line rings, press Call Toggle to return to the
call on hold. Then press Call Toggle to answer
the incoming call.
■ And you do hang up the handset and the other
line rings, pick up the handset to connect to the
incoming call. Press Call Toggle to switch calls.