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MERLIN LEGEND Communications System Release 6.1
Network Reference
555-661-150
Issue 1
August 1998
Call-Handling Scenarios
Page 2-36Network Configuration Scenarios
2
Table 2–6. Work Group Needs
Work Group Needs
President and vice-
presidents, W.
Coast Division
Mgr., Plant Mgr.,
Personnel Mgr.
Ability to meet frequently, face to face, without incurring travel costs
Executive
Secretaries
Ability to receive bosses’ calls directly, without those calls going
through an operator/receptionist
Call-covering by other secretary or centralized VMS/AA
Vice-President of
Product Design
Product engineers
Quality Assurance
Engineers
Plant Manager
Drafters
Ability to exchange and work together individually on documents and
computer-generated images
Ability to meet as a group without incurring travel costs
Vice-President of
Marketing and
Sales
Ability to access either system remotely for calling customers and
associates. Ability to assess performance of order-takers and
customer service reps as well as field sales personnel.
Continued on next page