Filter
Top Products
MERLIN LEGEND Communications System Release 6.1
Network Reference
555-661-150
Issue 1
August 1998
Feature Interactions
Page 3-17Music On Hold
3
Music On Hold 3
Music On Hold sources cannot be shared by networked systems.
Calls between systems in a private network are treated as outside calls; for this
reason, non-local callers hear Music On Hold as though they were outside callers.
Night Service 3
All Night Service group extensions and lines must be on the local switch as must
be any Night Service alerts.
For Release 6.1 and later systems, Night Service calls can receive coverage by a
calling group with a non-local member that routes calls to a centralized VMS/AA,
to a non-local calling group, to a non-local extension, or to a non-local QCC.
When Night Service calls are directed to a remote system, the Night Service
status of the receiving system determines call handling. If the receiving system is
in a different time zone, has different holidays, or has different hours of operation,
the results of routing calls to non-local calling groups or QCCs may be different
than expected. The automated attendant greetings should be programmed
appropriately.
If Night Service is programmed with outward restriction, the restriction does not
apply to non-local dial plan calls. Exclusion lists apply only to the local system’s
extensions and do not apply to UDP calls.
During Night Service operation, a user can call into a shared remote access trunk
and use remote access to reach non-local extensions.
During Night Service operation, an intersystem call to a member of a Night
Service group rings at all member extensions.
Transitions into and out of Night Service must be made locally. For example, an
operator cannot turn on Night Service at a remote system.
Private trunks should not be assigned to a Night Service group.
Calls to members of a Night Service group will not forward across the private
network.
Paging 3
Loudspeaker and voice paging calls cannot be made to non-local dial plan
extensions or paging groups.