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MERLIN LEGEND Communications System Release 6.1
Network Reference
555-661-150
Issue 1
August 1998
Feature Interactions
Page 3-15Hands Free Answer on Intercom (HFAI)
3
■ Calls sent to a calling group with a non-local member will never overflow
locally. The calls are sent across the private network and the exact
processing depends on the nature of the receiving extension on the far
system. As a result, local delay announcement devices, queue alarm,
external alert, and queue control will never be activated for a calling group
with a non-local member.
■ An extension on a MERLIN LEGEND system cannot be a member of a
DEFINITY ECS or DEFINITY ProLogix hunt group.
NOTE:
The DEFINITY ECS “route to” step in vectoring can overflow calls to
a non-local extension on a MERLIN LEGEND. However, no Look
Ahead Interflow is provided and calls are recorded in BCMS and
CSM as an “Outflow” call. For complete details, refer to DEFINITY
ECS documentation.
■ More than one calling group with a non-local member can be assigned on a
system.
■ A calling group with a non-local member cannot have a local member and
a calling group with local members cannot have a non-local member.
■ A non-local number can be a member of more than one calling group.
■ When coverage calls using calling groups are routed across a private
network, an MLX display telephone shows information about the call
origination. It does not indicate that the call is a coverage call as would be
the case for local coverage. Personnel who may receive coverage calls for
non-local extensions should be advised of this difference in displayed
information between local and non-local coverage. The exact information
displayed depends on whether the tandem trunk connecting the systems is
a PRI trunk or a tie trunk as shown below.
Hands Free Answer on Intercom
(HFAI) 3
Hands Free Answer on Intercom (HFAI) button does not work for calls from non-
local dial plan extensions. These calls are treated as outside calls.
Table 3–1. Cross-Network Display Information
Tandem Type Inside Calls Outside Calls
PRI Caller’s Name Caller ID/ANI (as long as not answered)
Tie Trunk Number Trunk Number