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MERLIN LEGEND Communications System Release 6.1
Network Reference
555-661-150
Issue 1
August 1998
Call-Handling Scenarios
Page 2-89Network Configuration Scenarios
2
Figure 2–6. Scenario 5: Overview
■ System N is a support and service center with busy incoming call traffic
entering System N from System A PSTN facilities. Customers receiving
technical support pay a high fee for this service and expect rapid and
responsive service.
■ Systems N and A have videoconferencing applications and use them for
meetings.
■ Because centralized VMS/AA is not supported in a mixed private network
consisting of DEFINITY ECS or DEFINITY ProLogix Solutions and
MERLIN LEGEND Communications systems, each system has its own
voice mail and/or auto attendant application.
Ext. 4671
2B Data Video
Ext. 55210
Data Video
Ext. 1812
2B Data
Ext. 1822
2B Data
Ext. 55224 Data
Ext. 54435 Telephone
Ext. 54420
Telephone
ML O
Ext. 4432
PassageWay
Client/
Telephone
Ext. 4420
PassageWay
Client/
Telephone
Ext. 4502
MLX-20L
Ext. 1674
MLX-20L
ABCDEF
GHIJKL
MNO
PQRSTUVWXYZ
OPER
123
456
789
0
#
*
Message
MLX-20L
Volume
v
v
Feature
HFAI
Mute
SpeakerHold
Drop
Conf
Transfer
Home
Menu
More
Inspct
ABCDEF
GHIJKL
MNO
PQRSTUVWXYZ
OPER
123
456
789
0
#
*
Message
MLX-20L
Volume
v
v
Feature
HFAI
Mute
SpeakerHold
Drop
Conf
Transfer
Home
Menu
More
Inspct
Ext. 4504
MLX-10D
Ext. 1670
MLX-10D
VMS/AA
VMS
VMS/AA
PRI
LS
PRI
PRI
GS
GS
T1 (DID)
T1 (DID)
PSTN
Tandem
PRI
Tandem
PRI
ML = MERLIN LEGEND
Communications
System
DEF = DEFINITY ECS
Members
of Calling
Group 4400
Members
of Calling
Group 4500
or ProLogix Solutions
communications
system
ML N
Denver, CO
Area Code 303
ML O
Atlanta, GA
Area Code 404
DEF A
Atlanta, GA
Area Code 404
Switch IDs 41 & 51