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MERLIN LEGEND Communications System Release 6.1
Network Reference
555-661-150
Issue 1
August 1998
Introduction
Page 1-5Networking Concepts
1
■ Improved Efficiency. In Release 6.1 and later systems, you can save on
resource costs, enhance customer service, and improve productivity in the
following ways:
— Coverage and overflow calls can be sent to a remote system using
calling groups, increasing the number of coverage points and allowing
sharing of personnel and resources between systems.
— A centralized VMS/AA provides additional savings by eliminating the
need for a voice messaging system at each location in the private
network.
— A centralized VMS/AA improves productivity and communications by
allowing users to forward and broadcast messages regardless of
location.
— Calls can be forwarded to a non-local extension providing mobility to
personnel around the private network.
— Personal messages can be retrieved from anywhere in the private
network using the same method and extension.
— Incoming calls on any line type at any system can be routed to another
system for improved customer service and reduced customer calling
expense.