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Transferring a Call to Another User’s Voice Mail 75
When you forward incoming calls to your voice mailbox:
■ An incoming call rings once on your phone and is then sent to your
voice mailbox. If you are logged in to multiple phones, each using the
same phone number, and one of the phones enables forward to voice
mail, the feature applies to all phones—an incoming call rings once on
all of the phones and is then sent to your voice mailbox.
■ If you enable forward to voice mail while one or more calls are ringing,
whether you are on-hook or off-hook, the pending calls are sent to
your voice mailbox and forward to voice mail is enabled for all
subsequent calls.
■ If you are a Hunt Group member, personal (non-Hunt Group) calls go
to your voice mailbox. However, Hunt Group calls always ring on a
member’s phone, regardless of your personal phone setting.
To forward incoming calls to your voice mailbox for a Business Telephone
(either Model 2102 or 3102):
■ Press Fwd Mail. The red light next to the button comes on. All future
calls are sent to your voice mailbox.
■ If forward to voice mail is not enabled, you can send a call that is
ringing (and all subsequent calls) to your voice mailbox by pressing
Fwd Mail.
■ To disable this feature, press Fwd Mail again. The light goes out and
calls ring normally.
To forward incoming calls to your voice mailbox for any VCX phone
(including the Basic phones, which do not have a FWD Mail button):
■ Press Feature + 440. All future calls transfer automatically to your
voice mailbox.
■ If you have not enabled this feature code, you can send a call that is
ringing (and all subsequent calls) to your voice mailbox by pressing
Feature + 440.
■ To disable this feature, press Feature + 440. All calls ring normally.
Transferring a Call
to Another User’s
Voice Mail
You can transfer a connected call directly to another subscriber’s voice
mail rather than that subscriber’s phone extension. The subscriber can be
located locally or at a remote site.