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48 CHAPTER 5: BASIC TELEPHONE OPERATION
The list of new messages in the Display Panel depends on the status of
each message. A new message can be:
■ Unreviewed — An unreviewed message has never been listened to
or acted upon (saved or deleted).
■ Reviewed — A reviewed message has been listened to but has not
been acted upon (saved or deleted). A message may reach this state if
you listen to the message and then hang up.
The Display Panel shows the number of messages in your mailbox (and
the MWI is lit) only if you have at least one unreviewed message. If you
review the last new message and do not act on it, the Display Panel
shows the date and extension, and MWI is off. If your mailbox then
receives a new message, the Display Panel shows the following (and MWI
is lit):
2 Msgs 1 New. The 2 Msgs include the just received new,
unreviewed message and the other message which is new but reviewed.
The
1 New indicates the just received new, unreviewed message.
The Display Panel also shows the number of missed calls. Missed calls
include unreviewed messages in your mailbox and any other calls that
you did not answer. For example, you can configure your default call
coverage point to be no coverage. In this case, if you do not answer a
call, when the call terminates the caller hears a busy tone and the call is
not forwarded or sent to your mailbox. The Display Panel on your phone
shows
Missed 1. If you press the first button below the Display Panel,
you can scroll through the list of missed calls and to show you the name
of the calling party. Press the first button again to automatically dial the
listed extension.
You can also use the Display Panel to view or enable features available
through the Main menu and with feature codes (see Chapter 6
for
information on using feature codes). You can access the Main menu by
pressing the Program button. The following features are available:
■ Call History — Displays logs of your recent missed, answered, and
dialed calls. See Viewing the
Call Logs.
■ User Directory — Displays a directory of the people in your
organization. See Viewing the User Directory
.
■ Personal Speed Dial — Personal speed dial numbers can be
configured at the telephone or through the VCX User Interface, which
is accessed through the web (see Chapter 8
). The VCX Model 3101