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INDEX
Numbers
2102 Business Telephone
figure and features 18
line status lights 22
mapping button functions (VCX UI) 22
programmable access buttons 20
3102 Business Telephone
figure and features 26
line status lights 30
mapping button functions (VCX UI) 31
programmable access buttons 29
3105 Attendant Console 35
creating labels 38
figure and features 37
overview 36
A
access buttons
2102 Business Telephone 20
3102 Business Telephone 29
accessing the VCX User Interface 100
all calls (call forwarding)
set through VCX User interface 104
All Ports Busy message 126
answering a call 44
B
Barge In 87
bracket
2102, 2102-IR, security wall-mount 124
3102, telephone support 120
bridging extensions
enabling 107
busy line (call forwarding)
set through VCX User interface 104
set with a feature code 81
C
call coverage
forwarding calls to 105
call fallback (call forwarding) 104
call forward
problems with 127
call forwarding
all calls 81, 104
busy line 81, 104
ring no answer 81, 104
setting up 104
call history
through the VCX User Interface 101
viewing 68
call park 82
call pickup 85
feature interaction 86
call waiting 76
Caller ID
sending or blocking 70
caller ID
controlling 107
calling Hunt Group 93
calls
answering 44
answering a second call 44, 52
answering for a group 85
answering for another user 85
camp on 73
dialing a second call 52
dropping 47
forwarding to call coverage 105
forwarding to voicemail 75
forwarding using feature codes 81
forwarding using the VCX User interface 104
holding 51
making 44
missed 48
muting 54
parking 82
redialing 45
tracing a malicious call 56
transferring 52
camp on 73
circular Hunt Group 93
Class of Service
overriding 46
cleaning telephones 126