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The Basics
IPedge UG 06/11 TOSHIBA 27
Message Waiting Use your Msg LED/button and LCD to see/retrieve message(s).
An extension can receive up to four simultaneous Message Waiting indications
and LCD messages. One message is reserved for the Message Center.
Your telephone can be programmed to have up to four additional (flexible)
Message Waiting buttons/LEDs. Check with your System Administrator to see if
these buttons have been programmed on your telephone. If so, substitute them
when the Msg button/LED is mentioned in the following steps.
Responding to a
Lit Msg LED
1. On an LCD telephone, if you see a “+,” press SK3 to display additional
messages; otherwise, go to Step 2. The “+” indicates additional messages.
The LCD can show up to three station messages for your extension and three
for each additional (phantom) extension that you may have.
2. Press Msg, then lift the handset. Your telephone rings the extension or voice
mail device that sent the indication. The LED continues to flash red.
3. After answering the message(s), place the handset back on-hook.
4. If the Msg LED continues to flash, you have more messages; repeat Steps
1~3 above to retrieve them. Voice mail devices turn off the LED/LCD
indications after a short delay, after you checked all messages.
5. To manually turn off your Msg LED, press your extension button, then press
#409. Do this step for each message received.
Turning On/Off
MW LED on
Another
Extension
If you call an extension and it’s busy or there is no answer, you may be able to
light that extension’s Message Waiting LED and enable that extension to call you
back. The ability to perform this feature is set in system programming.
1. Dial an internal extension. You hear busy tone or there’s no answer.
2. Press Msg or 7. The Msg LED flashes red on the called telephone. At your
telephone, the Msg LED lights steady red and the LCD shows the station
number where you set a Message Waiting light. Example: “MW SET TO
3620.”
3. If you decide to cancel the Message Waiting light at this point, press Msg or 7
again while ring-over tone is playing and the light will be cancelled.
4. Press Spkr. Your Msg LED turns Off. The Msg LED on the called telephone
flashes until the called party presses the flashing Msg button which calls you
back.
5. To turn Off a Message LED that you have set on another extension, press
#64 plus the extension number that has the message light set. Then press
Spkr or hang up to release your telephone. Your LCD shows the extension
and “MW CANCEL.”
...or dial the extension that you set the Message LED on, then press
77. Then press Spkr or hang up to release your telephone.