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IPedge
Using Call Manager Features
IPedge UG 06/11 TOSHIBA 97
or press the Answer Hot Key (F9).
Note: Call Manager must have focus for the key to work.
Hang Up Hanging Up or Disconnecting Calls
• When the call is completed, click the hangup button to disconnect the call
or right-click on the call in the Call View Window and select
Hangup.
or press the Hangup Hot Key (F12). Note: Call Manager must have focus for the
key to work.
Holding Calls To Place Call on Hold
• While talking with a caller, click the hold button to place call on
hold
or right-click on the call in the Call View Window and select Hold
from the menu.
To Retrieve Call
• To re-connect a held call, click the hold button again
or press the answer button.
or double-click on the held call in the Call View Window
or right-click on the held call and select Answer from the menu.
Transferring
Calls
Using Transfer Button
1. While talking with a caller, click the transfer button to get
intercom dial tone
or right-click on the call in the Call View Window and select Transfer.
2. Using the keyboard enter the number to transfer the caller to, press Enter
when done.
or use the on-screen dial pad and dial the number. Once the system recognizes a
valid number, the call will proceed automatically.
Using Drag and Drop
• While talking with a caller, use the mouse to drag and drop the call from the
Calls Window onto a DSS button for immediate transfer to another station.
or use the mouse to drag and drop the call from the LCD display window onto a
DSS button for immediate transfer to another station.