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IPedge
Personal Call Handler
158 TOSHIBA
IPedge UG 06/11
• ACD Call Ringing – Happens whenever a call rings on the phone that is
part of an ACD group (ignores non-ACD calls).
• Call Type – Select the call type for the ringing call.
• Phone State – Select the Phone State when the call arrives.
• ACD Pilot Ext # – Select the pilot number the call is from. For the
last two options, enter a specific number in the box including wild
card characters when needed. See Like Matches and Unlike
Matches for use of wildcards.
• Extra Info – Select a “Field Name” (CallerID Name, or type in
another field name) and then choose how to treat this
information. For the last two options, enter a specific number in
the box including wildcard characters when needed. See Like
Matches and Unlike Matches for use of wildcards.
• Account Code – Select the account code type to be used. For the
last two options, enter a specific number in the box including
wildcard characters when needed. See Like Matches and Unlike
Matches for use of wildcards.