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38
(Rev. 8/04)
C. Ground-to-Air SATCOM Calls
C1. Receiving Calls In-flight
From the SATCOM system, ground-to-air calls can be directed to a
specific handset or handsets. Typically a two-digit code, “Terminal ID
Number,” is entered by the calling party following the number assigned
to the Airborne SATCOM system. Terminal IDs can be assigned as
Aircraft numbers or as Station numbers (see Sections VI, D3 or D4).
When ground-to-air calls are received via the SATCOM system, the
handset screen will display “Incoming SATCOM Call” followed by
the Terminal ID number. If the called party on the air-
craft is already busy with another call (and Call
Waiting is enabled), the called party will hear a “Call
Waiting” tone (single beep) and the called party’s
handset screen will indicate an incoming call.
Pressing the “+” (Answer) key will place the current
call on hold and connect the handset to the calling
party. The “+” (Put Call on Hold) key can be used
to toggle between the two calls.
Pressing the “End Call” key will terminate the current
call and connect you immediately to the calling party. Even though
the called party will receive the Call Waiting tone for only a short time
period, the called party may answer the incoming call for as long as
the handset displays the “Incoming Satcom Call” message.
If Call Waiting is disabled and the called party on the aircraft is
already busy with another call, the called party will not be notified of
an incoming call.
C2. Remote Answer
When any phone in the aircraft is ringing (Inplane, Air-Ground, or
SATCOM), the air traveler can answer the call by taking a non-ringing
handset off hook and pressing “9” (Setup). At this point the menu
option “Remote Answer->9” will be highlighted indicating that another
phone is currently ringing in the aircraft. Press “9” (Remote Answer)
to connect to the incoming call.
Incoming
Satcom
Call
Terminal
ID:_________
Answer —>+