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Useful InformationAnswering System
Preparation
91
Troubleshooting
Telephone System
Answering System
You cannot have a
conversation using the
headset.
• Make sure the optional headset is connected
properly (p. 77).
• If “SP-phone” is displayed on the handset,
press [C] to switch to the headset.
• Please use only the Panasonic KX-TCA88AL
headset.
Problem Cause & Remedy
The Answering System is on,
but incoming messages are
not recorded.
• The recording time is set to “Greeting only”.
Select “1 minute”, “2 minutes” or “3 minutes”
(p. 26).
• Memory is full. Erase unnecessary messages
(p. 70).
“
”
flashes and the
ANSWER ON indicator flashes
rapidly. No new messages are
recorded.
• Memory is full. Erase unnecessary messages
(p. 70).
You cannot access a mailbox
from the base unit or the
handset.
• If more than one other user is using the
handset and/or base unit, you may not be
able to access the mailbox. Try again later.
• If another user is listening to messages or the
Answering System is handling a call, you
cannot access the mailbox. Try again later.
You cannot access a mailbox
from a touch tone phone.
• Make sure you entered the correct remote
code (p. 74).
• If “Enter Mailbox password” is heard, Mailbox 2
or
3 has a password which must be entered
(p. 65).
• The Answering System may not respond if the
tones are too short to activate the unit. Press
each button firmly.
• The Answering System is off. Turn it on
(p. 76).
When you play back
messages or turn on the
Answering System, the base
unit and handset announce the
wrong day and time.
• The date and time may be set incorrectly. Set
the date and time again (p. 17).
Problem Cause & Remedy
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TG5240AL.fm Page 91 Friday, June 11, 2004 5:22 PM