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Troubleshooting
If the handset display shows error messages, see “If the Following Appear on
Your Display...” (p. 85–87) for the Cause & Remedy.
Telephone System
Problem Cause & Remedy
“No link to base.
Move closer to
base and try
again.” is displayed and an
alarm tone sounds.
• The handset has lost communication with the
base unit. Walk closer to the base unit, and try
again.
• Confirm the base unit’s AC adaptor is plugged
in.
• Raise the base unit antennas.
• The handset’s registration may have been
cancelled. Re-register the handset (p. 84).
Static, sound cuts in/out,
fades. Interference from other
electrical units.
• Move the handset and base unit away from
other electrical appliances (p. 6).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 31).
• Your unit is connected to a telephone line with
ADSL service. We recommend connecting a
noise filter (contact your ADSL service
provider) to the telephone line between the
base unit and the telephone line jack.
The base unit and/or handset
does not ring.
• The ringer volume is turned off. Set to high,
medium, or low (p. 18, 19).
• If more than one other user is using the
handset and/or base unit, the handset/base
unit may not ring. Users will hear incoming
call tones (p. 61).
The handset display is blank. • If the handset display is blank, fully charge the
battery (p. 13).
You cannot program any
function items.
• Programming is not possible while the
handset and/or base unit is being used.
• Do not pause for over 60 seconds while
programming.
• Walk closer to the base unit.
• While another user is listening to messages or
the Answering System is handling a call, you
cannot program. Try again later.
• When the dial lock is turned on, you cannot
store phone numbers (p. 41, 48). To turn the
mode off, see page 63.
TG5240AL.fm Page 88 Friday, June 11, 2004 5:22 PM