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Subscriber’s Manual
40
5.3 Assigning Your
Covering Extension
A Covering Extension is an extension that
receives your calls instead of you. Your
calls can be transferred to your Covering
Extension in 2 ways:
a) By the Incomplete Call Handling
Feature:
When the Incomplete Call Handling
feature handles the call (i.e., if you do
not answer, if you are on another call,
or if you have set Call Blocking), it will
transferred to your Covering
Extension if you have set Incomplete
Call Handling to "Transfer to Covering
Extension" (see 5.2 Incomplete Call
Handling).
b) By Pressing [0]:
If the caller presses [0] during your
greeting message or while recording
a message for you, the call will be
transferred to your Covering
Extension.
Note
• You can change the dialing key that
transfers your callers to your Covering
Extension. If you assign the "Transfer
to Operator" option in your Personal
Custom Service to a dialing key other
than [0], callers who press that dialing
key will be transferred to your Covering
Extension (see 5.17 Personal Custom
Service).
• If you do not assign your Covering
Extension, callers will be transferred to
the operator instead.
1. Log in to your mailbox.
• See 2.1 Logging in to Your
Mailbox if necessary.
2.
3. Enter the desired extension
number.
• If you have already assigned
your Covering Extension and
want to assign a different
extension, press [1] before
entering the desired extension
number.
4. to accept.
5. Go on-hook.
Note
• Once you assign a Covering
Extension, remember to tell callers in
your greeting message that they can
"press [0] to be transferred to (name of
your Covering Extension)".
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