Filter
Top Products
Subscriber’s Manual
157
General Delivery Mailbox
A special mailbox that is maintained by the Message Manager. If a caller does not
have a DTMF-compatible telephone, the caller cannot dial numbers in order to
connect himself or herself to an extension or mailbox. Callers who do not dial any
numbers can be directed to the General Delivery Mailbox.
Periodically (daily is best), the Message Manager should transfer messages in the
General Delivery Mailbox to the appropriate subscriber mailboxes.
Hash Sign
The [#] key on the telephone keypad. Also known as the "pound sign".
Immediate Reply
Allows the message recipient to reply to a message without specifying the extension
number or the mailbox number of the sender.
Inband Integration
When the VPS and PBX use Inband Integration, voices are sent using analogue
technology, and data is sent using analogue DTMF tones. The PBX informs the VPS
of the status of extensions by sending DTMF tones and Call Progress tones to the
VPS. Many features, such as Intercom Paging, Live Call Screening (LCS), etc., are
not available with Inband Integration.
Incomplete Call Handling Service
Calls are considered incomplete when is the called extension does not answer, is
busy, or has set Call Blocking.
Incomplete Call Handling can handle calls in 7 different ways. Each subscriber can
specify the options available to callers when their calls are incomplete.
(1) leave a message in the subscriber's mailbox
(2) transfer to the subscriber's Covering Extension
(3) Intercom Paging (notify the subscriber by paging the subscriber)
(4) Beeper Access (notify the subscriber by paging the subscribers beeper)
(5) transfer to Custom Service
(6) transfer to operator
(7) return the caller to the top menu, allowing the caller to call another extension
Intercept Routing—No Answer
A PBX feature that transfers an unanswered call to another extension or to the VPS.
Intercom Paging
Available with APT/DPT Integration only. If a subscriber has set Intercom Paging, the
VPS will page the subscriber and announce that he or she is receiving a call. The
VPS can announce prerecorded caller names using the Caller Name
Announcement feature, or prompt the caller to record his or her name and announce
the recorded name. Pages can be heard through PT speakers or through external
speakers connected to the PBX.