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Tungsten™ T5 Handheld 608
CHAPTER 28 Common Questions
• Turn on ESMTP
. Many services require authenticated access to use their SMTP servers, or
ESMTP.
• Enter the name of a different outgoing mail server
for sending mail. Many ISPs, such as cable
companies, require that you have an Internet connection to their network to send email through
their servers. In this case, you can almost always receive email from these accounts, but if you
want to send email, you must send it through another server.
I can’t download any messages.
If the program memory on your handheld fills up, you cannot download any more messages to
your handheld. Delete some messages to free up program memory, and try downloading again.
I am unable to synchronize messages.
Make sure you have chosen the same settings for the account on both your handheld and your
computer. For example, if the account is set up on your handheld to use the POP protocol, check
the HotSync Manager on your computer to make sure that POP is selected as the protocol for that
account.
My vCard or vCal email attachment isn’t forwarding correctly.
WINDOWS ONLY
Palm Desktop software provides several features that work with email client software on a
Windows computer. For these features to work correctly, the email client software must be
properly set up. Follow these steps to check the settings:
1. Click Start on your computer, and then select Settings.
2. Select Control Panel.
3. Select Internet Options, and then click the Programs tab.
4. Make sure that the email field is set to the correct email client software.