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Page 173 Frequently Asked Questions
Appendix B
Frequently Asked
Questions
If you encounter a problem with your Palm™ m100 handheld, do not
call Technical Support until you have reviewed the following list of
frequently asked questions, and you have also reviewed the
following:
■
The README file located in the folder where you installed the
Palm™ Desktop software on your Windows computer or on your
installation CD for Macintosh users.
■
The Helpnote folder located in the folder where you installed the
Palm™ Desktop software on your Windows computer (or on your
installation CD)
■
The Palm Desktop online Help
■
The Palm Desktop software for the Macintosh User’s Guide
located in the Documentation folder on your installation CD
■
The “Palm Support Assistant” knowledgebase, accessible at
http://www.palm.com
under the Support section
■
The most recent Palm m100 handheld HelpNotes on your regional
web site
If you are still having problems, contact Technical Support. For US
and International telephone numbers, see the Technical Support card
that comes with your handheld, or go to
www.palm.com
.
Note:
Thousands of third-party add-on applications have been
written for Palm OS
®
handhelds. Unfortunately, we are not
able to support such a large number of third-party
applications.
If you are having a problem with a third-party
application, please contact the developer or publisher of that
software.