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Chapter 5 Handling calls 57
Telephone Features Programming Guide
If an auxiliary ringer is programmed to ring for calls on an external line, and you transfer a call on
that line without announcing the transfer, the auxiliary ringer rings for the transferred call.
Transfer external calls
If you transfer an external call to a busy telephone, or if there is no answer, the call automatically
rings again at the telephone that performed the transfer. The display indicates that the telephone
was busy or that no one answered.
When you transfer an external call to an external number, the external call you are trying to
transfer must be an incoming call on a disconnect supervision line.
While on a conference call, you can leave the conference and connect two callers using the
Transfer feature. If the other people are from outside the system, at least one of the callers must
have called you and both of the calls must be on disconnect supervision lines.
In some conditions, you can experience lower volume levels when transferring an external call to
an external telephone, or when transferring two external callers from a conference call.
Cancel a transfer
You can reconnect to the person you are trying to transfer before the transfer is complete.
1 Press ≤£‡‚ or
CANCL
.
2 If you do not reconnect to your original call, press ® and then press the held line.
Note: Transfer by Hold on DID lines is not supported. After answering a call, the
line appearances on all other sets are free immediately to take other calls. This
allows you to receive a greater number of calls. Use the Call Park feature to
transfer a call.
You are talking to the person you want to transfer the call to.
Press
RETRY
if you decide to transfer the call to another person.
Press ® or
JOIN
to transfer the call.
The person to whom you tried to transfer a call did not answer.
Press
CALLBCK
or the flashing line button to reconnect to the call.
On the T7100 telephone, lift the handset.
The person to whom you tried to transfer a call has Do Not
Disturb active on their telephone. Press
JOIN
to transfer the call.
Press
RETRY
to transfer the call to another person. Press
CANCL
or
the flashing line button to reconnect to the call (on the T7100
telephone, press ≤£‡‚).
You entered an invalid internal number. Press
RETRY
and enter
the number again.
221>222
CANCL RETRY JOIN
221 no reply
CALLBCK
Do not disturb
CANCL RETRY JOIN
Invalid number
CANCL RETRY