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Chapter 13 Hospitality Services 119
Telephone Features Programming Guide
Front desk sets can:
• assign any room state to Service done (
Srvc done
)
• assign any room state to Needs service (
Needs srvc
)
• query the state of any room
The system changes the state of occupied rooms to Needs service on a daily basis at a time
assigned in configuration.
Maintenance personnel change the condition of the room to Service done when service in the room
is complete.
The front desk attendant can query or program the condition of a room with a Hospitality Services
admin set. The system automatically assigns the status of a room to
Needs srvc
, when a room
occupancy status changes from occupied to vacant.
Room condition from a room set
To update the room condition using a room set:
1 Press ≤°‡fl on a two-line display telephone or press
û¥¡àß
on an
analog telephone.
2 At the prompt, enter the status of the room.
3 Press ⁄ on the dialpad to indicate
Set to srv done
.
If required, enter the room condition password.
or
Press ¤ on the dialpad to indicate
Set to needs srv
.
If required, enter the room condition password.
4 The display shows
Set to srv done
or
Set to needs srv
.
Room condition with a Hospitality service admin set
To update or query the room condition using a HS admin set:
1 Press ≤°‡° on a T7316 or M7324(N) two-line display telephone.
2 If configured, the display shows
Password:
.
Enter the desk admin password.
3 The display shows
Cd of rm#:
.
Enter the room number and press
OK
.
4 The display shows
rrrrr:Vacant
.
Press the
CHANGE
display button and select the required status for the room set:
• If the room is occupied, select
Srvc done
or
Needs srvc
.
• If the room is vacant, select
Vacant
or
Needs srvc
.
The default setting is Vacant.