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Chapter 12 System features 113
Telephone Features Programming Guide
Similarly, when you select a line number from the Lines programming level, a voice mail settings
button appears. Press the button to start a Voice Applications Manager session. The voice mail
settings button allows you to configure voice mail line settings and then continue programming
other line parameters in Unified Manager. For more information, see the Business
Communications Manager Programming Operations Guide.
Service provider features
Features from your service provider include:
• Call Forward
• Automatic Call Back
• Automatic Recall
Call Forward
Call Forward allows you to forward incoming calls to an external telephone number. Ask your
service provider for the appropriate Call Forward feature code.
1 Select an ISDN line by selecting a line button, a line pool, or the Handsfree button, or by
lifting the handset (if an ISDN line is your prime line).
2 Enter the Call Forward feature code. Listen for three tones followed by dial tone.
3 Enter the number of the telephone where you want to forward your calls. If the call is
answered, remain on the line for at least five seconds to activate the Call Forward feature.
Cancel Call Forward
1 Select an ISDN line by selecting a line button, a line pool, or the Handsfree button, or by
lifting the handset (if an ISDN line is your prime line).
2 Enter the feature code to cancel Call Forward. Listen for a series of tones.
3 Press ®.
Call the number where your calls are forwarded
1 Select an ISDN line by selecting a line button, a line pool, or the Handsfree button, or by
lifting the handset (if an ISDN line is your prime line).
2 Enter the feature code.
Automatic Call Back
If you call a number and it is busy, enter the appropriate feature code assigned by your service
provider to receive ringing notification when the line becomes available. The Automatic Call Back
ring type is different from your normal telephone ring type.