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Chapter 2 Answer calls 35
Telephone Features Programming Guide
The indicator is on when the telephone has:
• an active call
• Do Not Disturb turned on
The indicator is off when a telephone has:
• no active call
• a call on hold and no other active call
Release button
Press ®to end a call. You do not have to put the handset down. ® also ends feature
programming.
While you are on a call, do not press ® to end a feature you are using. If you do, you disconnect
the call. Use ≤ instead.
Pick up a call ringing at another telephone
You can answer a call ringing at another telephone by using Directed Pickup or Group Pickup.
Directed Pickup
You can answer any telephone that is ringing in your system.
1 Press ≤ ‡fl.
2 Enter the internal number of the ringing telephone. You cannot use Call Pickup to answer
private lines.
Answer the telephone that has a flashing indicator for the call, or use Trunk Answer. You can
answer a call that is transferred to an intercom button on another telephone. When the auxiliary
ringer is ringing, but the call is not ringing at a telephone, you cannot answer the call using
Directed Pickup.
Group Pickup
Your system can support nine pickup groups. As a member of a pickup group, you can pick up a
call that is ringing at any telephone in your pickup group.
Press ≤‡fi to pick up.
Note: Directed Pickup can retrieve calls that are ringing on an Answer
extension. Although you can enter the extension number of the telephone
you hear ringing, it is possible the calls you are answering are from
another telephone.