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Telephone Features Programming Guide
Chapter 5
Handling calls
This chapter shows you how to:
• handle many calls at a time
• transfer calls
• park a call
Use Hold
You can put a call on hold by pressing ≥.
When a call is on hold, the button indicator flashes on all telephones that have access to that line.
Any of these telephones can retrieve the call.
On the T7100 telephone, ≥ changes between two lines; one active, one on hold. The T7100
telephone cannot retrieve a call placed on hold by another telephone.
Retrieve a held call
You can connect to a call on hold by pressing the flashing line button of the held call.
Hold automatically
If a line is programmed with full autohold, you can switch from one call to another and have your
calls put on hold automatically.
Press the line button of the second caller. The current caller is put on hold automatically.
Listen on hold
If your call is placed on hold, you can hang up the handset while you wait for the other person to
return.
1 Press ≥.
2 Hang up the handset.
3 Press the line button of the call. You can hear indications from the far end that you are on hold
(for example, tones or music).