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Chapter 2 Answer calls 31
Telephone Features Programming Guide
• the name of the caller
• the number of the caller
• the name of the line in your system that the call is on
For each telephone, you can determine which information appears on the display first.
Call Display information becomes available between the first and second ring of an incoming call.
If you answer before the Call Display information appears on your display, press ≤°⁄⁄ to
view the line number or line name. To use logging features with Call Display, see “Call Log” on
page 77.
Call Information for a specific call
Call Information allows you to see information about incoming calls. This information is more
detailed than the Call Display information you can receive automatically. For external calls, you
can see the caller name, telephone number, and the line name. For an internal call, you can see the
caller name and the internal number. You can see information for ringing, answered, or held calls.
Call Log shows the same information as Call Information, with the date and time of the call, and
the number of times the caller called.
View Call Information before or after answering
To find out who is calling or to view information about your current call:
1 Press ≤°⁄⁄.
2 Press £ or
VIEW
for more information about an external call.
Call Display information appears between the first and second ring of an incoming call. If you
answer before the Call Display information appears on your display, and you press ≤°⁄⁄,
you see only the line number or line name.
View Call Information for a call on hold
1 Press ≤°⁄⁄. The display shows
Ω
Select a call.
2 Select the line on hold. Information about the call appears on the display.
3 Press £ or
VIEW
to display more information about an external call.
Note: If your telephone automatically shows Call Display information
for a call, press ≤°⁄⁄ before you press £ or
VIEW
for more
information about the call.