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Troubleshooting
Troubleshooting
This section describes options for troubleshooting your WLAN system and its devices. For site
and deployment information, refer to “Appendix D: Provisioning” on page 113.
Troubleshooting the WLAN IP Telephony Manager 2245
Options on the System Status Menu screen provide a window into the real-time operation of the
components of the system. Use this data to evaluate system function and to troubleshoot areas that
may be experiencing problems.
The System Status Menu screen is shown in Figure 11.
Figure 11 System Status Menu screen
The following options can be selected:
• Error Status – displays alarm and error message information.
• Network Status – displays information about the Ethernet network to which the WLAN IP
Telephony Manager 2245 is connected.
• Software Versions – lists the software versions for the WLAN IP Telephony Manager 2245.
Error Status screen
The Error Status screen displays any alarms that indicate a system malfunction. Some of these
alarms are easily remedied. Others require a call to Nortel Networks Technical Support.