Mitel 5055 Telephone User Manual


 
5055 SIP Phone User Guide (Rev. A)
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Appendix E — Working with the 3050
ICP
The 3050 ICP adds features to your 5055 SIP phone that provide greater ease of use within a
small office or retail establishment, and opportunities to improve how you interact with your
customers.
Convenience
Mitel networks SIP phones connected to 3050 ICPs share a fast two, three or four-digit
dialing for station-to-station calls.
Cost Savings
The 3050 ICP can help you to reduce or avoid many long-distance charges by using fixed-
rate broadband IP to carry much of the voice traffic that would otherwise travel over the
PSTN.
Customer Interaction
The 3050 ICP has an autoattendant that can be used to direct your callers to specific
individuals or functions in your organization. For instance, if someone in your office usually
handles inquires about customer orders, then your automatic attendant can be programmed
to direct callers to this individual.
The 3050 ICP lets you assign voicemail accounts to each user for those occasions when they
cannot answer the phone in person. Users record their personalized greeting using the 5055
SIP phone. When a caller leaves a message, it is delivered to the user’s email inbox for later
retrieval using their PC or a phone.
For further details on the Mitel Networks 3050 ICP contact your local Mitel representative or visit
Mitel online at http://www.mitel.com