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Issue 1 April 1997 89
Feature Descriptions
Required Hardware 0
There is no special hardware required for this feature.
Server/INTUITY/PMS Link Integration 0
In an integrated solution where a hotel has the GuestWorks
server
, the Lucent
INTUITY Lodging voice messaging, and a PMS, data is exchanged between all
three components to update guest information, enable voice messaging, add
calling restrictions, and so on. Traditionally, three physical links are required to
transmit these messages between each system.
With enhanced link software on the GuestWorks
server
(software Issue 2.0 or
later) and updated software on the Lucent INTUITY Lodging system (Lucent
INTUITY Lodging Issue 1.1 or later), you can remove the link used for
exchanging voice mail updates between the Lucent INTUITY and the PMS.
Guest information, such as check-in and check-out data that activates and
deactivates guest room voice mailboxes, is sent from the PMS, through the
server, and then to the Lucent INTUITY Lodging system.
NOTE:
When using the Lucent INTUITY Lodging Call Accounting feature that
co-resides on the Lucent INTUITY platform, the call accounting link
between the Lucent INTUITY and the PMS
must
remain in place. The
Server/INTUITY/PMS Link Integration enhancement does not exchange
call detail records between the server and the PMS.