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58 Issue 1 April 1997
Display Room Information on Call Display
Display Room Information on
Call Display 0
When calls from guest rooms terminate at the attendant console or a backup
voice terminal, information about the call is displayed, including the extension
number of the caller. For some properties, the extension of the client room
phone may be different from the room number. The extension could be 4234
and the room number could be 234. Through administration, you can include
the actual room number in the call display by administering Site Data for that
extension. By providing this capability to display the room number, it assists the
hotel staff in providing better service to their clients.
User Operation 0
There is no special user operation required for this feature.
Administration 0
change system-parameters hospitality
■ On Page 2 of this form, enter a value in the Display Room Informa-
tion in Call Display field. Enter y when the information in the
room field on the station forms is to be used instead of only the extension
number on the display-equipped voice terminals. If the associated station
form defines a “client room” COS and a non-blank value in the room field,
the characters in the room field are shown in the extension portion of call
displays. If the room field has more than five characters, only the first five
characters are shown. This supports situations where there are several
phones with different extension numbers in one guest room. The room
number will always be displayed no matter which phone is in use.
Required Hardware 0
There is no special hardware required for this feature.