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66 Issue 1 April 1997
Message Waiting Notification
Messages can be left for guests when people call and leave messages in a
voice mailbox or when they leave messages at the front desk. This section
describes the feature known as Message Waiting Notification, which is done
manually from the attendant console. See the voice messaging system
description for more information about voice messaging.
NOTE:
The Message Waiting Notification feature should be used only if you do
not have an integrated voice messaging system (such as the Lucent
INTUITY Lodging package). If you have a voice messaging system, all
messages, even written messages left at the front desk, should be left as
voice messages for your guests.
If there is a PMS, the PMS can activate and deactivate the message waiting
lamps. If the message waiting lamp has been activated by Leave Word Calling
or a voice messaging system, the PMS cannot turn off the guest’s message
waiting lamp. At check-out, the switch or the PMS deactivates the message
waiting lamp.
User Operation 0
The user operation for activating the message waiting lamp using the PMS is
documented in the PMS documentation.
The user operation for activating the message waiting lamp from the attendant
console or the backup voice terminal is documented in
GuestWorks server
Issue 3.0 Hospitality Operations,
(555-231-741).