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42 Issue 1 April 1997
Controlled Restrictions
The Controlled Toll Restriction feature is a new option with GuestWorks and can
be substituted for either Outward Restriction or Station-to-Station Restriction.
This substitution was done because most PMS products in use today recognize
only four different types of restrictions. Through administration, you can enable
Outward/Toll Restriction, Station-to-Station/Toll Restriction, Termination
Restriction, and Total Restriction.
The ways to activate controlled restrictions are as follows:
■ When you check in a guest, all controlled restrictions are removed from
the room telephone. When the guest checks out, Outward Restriction or
Toll Restriction is enabled for the room telephone.
■ When you or a guest sets up a Do Not Disturb request, Termination
Restriction is enabled for the room telephone.
■ Using a feature access code from the attendant console or from a voice
terminal with console permissions, you can enable any of the controlled
restrictions for a guest room telephone.
■ Using a feature access code from the attendant console or from a voice
terminal with console permissions, you can enable any of the controlled
restrictions for the telephones in a group of guest rooms. This grouping is
based on the administered Class of Restriction (COR).
■ Using the PMS, you can enable any of the individual controlled restric-
tions plus some predefined combinations. These combinations include
the following:
— Outward/toll and station-to-station/toll
— Outward/toll and termination
— Station-to-station/toll and termination
NOTE:
Since current PMS products do not automatically recognize the
new Toll Restriction feature, PMS terminal users must be trained
that Toll Restriction may be substituted for either Outward or Sta-
tion-to-Station Restriction.