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Issue 1 April 1997 59
Feature Descriptions
Do Not Disturb 0
The Do Not Disturb feature permits hotel guests to request that calls directed to
the room be blocked for a predetermined period of time. This can be done from
the attendant console, a backup voice terminal, or by guests themselves. If the
server has a speech synthesizer circuit pack, guests can apply their own Do Not
Disturb requests.
NOTE:
If Wakeup Activation via Tones is enabled, the speech synthesizer circuit
pack (TN725B) is disabled from service. This means that guests cannot
enter their own Do Not Disturb requests.
When the room with Do Not Disturb receives an automatic wake-up call, the Do
Not Disturb feature is turned off. If the room with Do Not Disturb receives a
priority call, the call will ring at the guest’s room. Most calls coming to this
station (from another room, or outside calls, or from the attendant), receive
intercept treatment (the call is routed to the attendant, a recorded
announcement, voice messaging, or intercept tone).
The server creates an audit trail report of all voice terminals that are in the Do
Not Disturb mode. See the Reports section (Page 113).
User Operation 0
The user operation for applying Do Not Disturb requests using the PMS is docu-
mented in the PMS documentation.
The user operation for applying Do Not Disturb from a guest room, using the
attendant console, or using a backup voice terminal is documented in
GuestWorks server Issue 3.0 Hospitality Operations,
(555-231-741).